There are a number of ways in which we may collect your personal information. If you have received a quote or purchased this policy from a financial adviser, your financial adviser will have provided us with your personal information on your behalf.
We may also collect personal information directly from you:
- via enquiry, registration and claim forms;
- via feedback forms and forums;
- when you purchase any of our products or services;
- when you fill out a survey, or vote in a poll on our website;
- through quotes and application forms;
- via our telephone calls with you, which may be recorded;
- when you provide your details to us either online or offline;
- through our use of cookies. You can find out more about this in our cookies policy which can be found here.
We may also collect your personal information from:
- publicly available sources of information, such as social media and networking sites;
- third party databases made available to the insurance industry, as well as databases where you have given your permission to share information with a third party like us;
- credit reference agencies; and
- any other policyholders or anybody authorised by you to provide us with your personal information.