What is Non-Standard insurance?
Non-Standard insurance is cover for anything that falls outside of Standard Home Insurance limits and therefore requires bespoke cover to ensure you’re protected.
We work with established and financially strong insurers to give you peace of mind that you’re protected by experienced and trusted partners.
The benefits of this product include…
Highly rated cover and care
We’ve been awarded 5 Star Defaqto rating and are rated Excellent on Trustpilot*. We’ll drop everything (except the phone) to be there.
Our best available deal every year
We’ve always treated loyalty like royalty so you’ll get our best available price at every renewal.
No cancellation fees
We’re transparent, we don’t have any cancellation fees.
What cover do we offer?
At Uinsure we design our products to ensure they’re always 5 Star rated, with high cover limits and low excess options, ensuring you’re protected. For full details of what’s covered and what’s not covered please refer to the policy wording booklet.
Non-Standard construction
Unoccupancy or second/holiday homes
Previous subsidence or flooding
Unspent criminal convictions
Listed buildings
Where building works are taking place
Adverse claims history
Mid-high net worth policies
Buildings Insurance
Buildings Insurance covers the structure of your home and any permanent fixtures and fittings.
Contents Insurance
Contents Insurance covers the cost of replacing or repairing your possessions if they are damaged, destroyed or stolen.
BTL/Landlords Insurance
BTL/Landlords Insurance protects landlords who are renting their property out to tenants from the risks associated.
Non-Standard Insurance
This covers anything that falls outside of Standard Home Insurance limits and requires bespoke cover to ensure you’re protected.
FAQs
If you’d like to cancel your policy, please call the Uinsure Specialist Insurance team on 0344 801 2199 and they will be happy to assist.
We do not charge a cancellation fee, and any administration fees are not refundable.
Unlike most other insurers, Uinsure does not charge a fee for amending your policy.
To make a change, simply call us on 0344 844 3844 or email policyholders@uinsure.co.uk.
For your continued protection and to ensure that you are fully insured at all times, your home insurance policy will automatically renew each year, unless you have specifically opted out.
To opt out, complete the opt out form or email optout@uinsure.co.uk a minimum of 30 days before your renewal date.
We want to make claims as easy as possible. Our claims lines are available 24 hours a day and every day of the year. Our highly trained Claims Specialists assist you from start to finish, providing you with clear communication and reassurance, as well as practical help.
You can submit a claim by visiting our dedicated claims page, or giving us a call on 0344 844 3844.
If you need to make a claim, please refer to your policy or contact the claims team. There are a few things which will help:
- Your policy number.
- The date of the incident.
- The cause of the loss or damage.
- Details of the loss or damage together with the value of the item if known.
- Police details where applicable.
- Pictures and videos if possible.
It’s important you get in touch before you undertake any repairs or clean up, unless this is essential for protecting the building or your possessions.
Make a claimShould there ever be an occasion where you need to complain, we will sort this out as quickly and fairly as possible.
Please complete the form by clicking the link below.
Or you can write to us at Uinsure Customer Services, PO Box 1189, Doncaster, DN1 9RP (please include your policy number and claim number if appropriate) or call us on 0330 912 8852.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
You can write to: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR, telephone 0800 023 4567 or visit www.financial-ombudsman.org.uk/consumers/how-to-complain
If your complaint is about the way your policy was sold to you, please contact your financial adviser to report your complaint.
Make a complaint